Cookie Policy
Effective date: 20 September 2026
This Cookie Policy explains how Rich online world DOO uses cookies and similar technologies on this website and how you can control your choices.
1. What cookies are
Cookies are small text files stored on your device when you visit a website. Similar technologies include local storage, pixels, tags and scripts. They can help a website function, remember preferences, provide live chat and measure how the website is used.
2. Who is responsible
Rich online world DOO
PIB: 03452301
Žrtava Fašizma 56, 85310 Budva, Montenegro
Email: m.ignatev@ronlinew.com
3. Your choices
When you first visit the website, the cookie banner lets you:
- Accept: allow all available categories;
- Reject: allow only technologies required for the website to work;
- Settings: choose individual optional categories.
You can change or withdraw your choice at any time through Cookie Settings. Rejecting optional cookies does not prevent access to the main content of the website, although live chat and some measurement features may be unavailable.
4. Cookie categories
Necessary
These technologies support security, page delivery, consent preferences and essential WordPress functions. They cannot be switched off through our banner because the website may not work correctly without them.
Analytics
Analytics technologies help us understand visits, traffic sources, device types and how people move through the website. Google Analytics and Yandex Metrica must remain disabled until you accept Analytics in the banner.
Functional
Functional technologies provide optional features such as JivoChat. JivoChat must remain disabled until you accept Functional cookies. If it is disabled, you can still contact us by email, Telegram or WhatsApp.
Marketing
We do not currently use advertising or remarketing cookies on this website. If we add them later, they will be blocked until you provide consent and this policy will be updated.
5. Services and technologies used
| Service | Category and purpose | Typical technologies |
|---|---|---|
| WordPress / hosting | Necessary — security, page delivery and administration | Session, security and technical cookies, including hosting optimisation identifiers |
| Cookie consent tool | Necessary — stores your consent choice | Consent status and category preferences, normally retained for up to 12 months |
| Google Analytics | Analytics — website usage statistics | _ga and _ga_*, commonly retained for up to 2 years depending on configuration |
| Yandex Metrica | Analytics — visits, navigation and website performance | _ym_uid, _ym_d, _ym_isad, _ym_visorc and related identifiers; duration varies by cookie |
| JivoChat | Functional — live chat and conversation continuity | Cookies and local-storage identifiers used by the JivoChat widget; duration varies |
Cookie names and retention periods may change when a provider updates its technology. The consent tool may display a more current scan of technologies detected on the website.
6. Third-party information
These providers may process technical information outside Montenegro or the European Economic Area under their own terms and available transfer safeguards.
7. Browser controls
You can also delete or block cookies through your browser settings. Browser-level blocking may affect necessary functions and does not automatically communicate your preference to every website.
8. Personal data
For information about data collected through the contact form, communications and analytics, your rights, retention and contact details, read our Privacy Policy.
9. Changes to this policy
We may update this policy when the website, providers, cookies or applicable requirements change. The effective date at the top shows the latest revision.
10. Contact
Questions about cookies or consent choices can be sent to m.ignatev@ronlinew.com.